Cancellations or modifications must be made in writing by email. Cancellations over the phone will not be accepted.
Check in time is any time after 3pm. We may be able to accept luggage earlier than this time by prior arrangement. Check out time on the date of departure is 11am. If the room is not vacated by this time, the customer may be subject to another night charge. Equally we may be able to offer the service to guests where we can hold luggage after 11am until the end of the day on the date of departure by arrangement.
Smoking at Abbots Grange is strictly prohibited other than outside in the grounds where metal sand buckets are provided. Should it be found that guest/s have smoked in their room, or any other parts of the property, we reserve the right to charge a £250 fee for fumigation services. Please do not smoke at any time in any part of the property.
Your booking is governed by English law and is subject to the exclusive jurisdiction of the English courts. The booking confirmation and these terms represent the entire agreement between Abbots Grange and you. You confirm that you have not entered into the contract with Abbots Grange on the basis of any representation not expressly incorporated into these conditions.
Any complaint about the booking service must be notified to Abbots Grange in writing or by email as soon as possible. Any complaint regarding Abbots Grange must be brought to the attention of the owners as early as possible during your stay and, if not resolved to your satisfaction, should be notified to Abbots Grange.
Offers cannot be used in conjunction with any other promotional offer or discount.
Stay Longer for Less 3 for 2 nights offer and Winter Escapes 3 for 2 night offer are not available on discounted or non-refundable reservations.
All offers are only applicable for bookings made direct. Contact us at rooms@abbotsgrange.com or book online today via the Abbots Grange website.
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